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We've Got Answers
About Installing Pet Doors

Explore our FAQ section where you’ll find solutions to common questions and concerns about installing our pet doors. Your peace of mind is our priority.

Frequently Asked Questions

How long does a typical installation take?

I have a tight or unusual space—can you build a custom size?

Do I have to install the door myself?

What colours do the frames come in?

Will insects or critters sneak through the flap?

Can I lock the pet door when I'm away?

How do I choose the right size for my pet?

Which model should I select for my home?

Why are Hale Pet Doors priced higher than big-box alternatives?

How does the flap mechanism actually work?